A 99.9% Server Uptime
Our web hosting system is based on a solid, enterprise–level hardware configuration and a heavily customized Linux variation. That is why, no matter what your web site is, or how many website visitors you’ve got, or even if there is a denial–of–service assault, our servers will stay up and your sites will remain accessible online.
All our web hosting plans plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
In order to deliver an enterprise–class web hosting service, you can scarcely lean on the default network configuration in a datacenter. We have built our very own custom network so as to ensure the very best connection speed with the outside world.
And because of this, regardless of which data center facilities you choose: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your money at stake, you can’t feel truly safe. This is exactly why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel pleased with our hosting service or in case you need to use a bit more robust hosting solution, like a VPS hosting plans or even a dedicated web hosting plans – we will give you a full refund, without any concealed costs or repayment charges.
24/7 Technical Support
If you have ever had to wait for hours to get a response, you know how frustrating this can be, especially if your site is at stake. For this reason, we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be at your disposal and they will answer you in less than one hour. And the best part is that their average response time is less than 20 minutes!