Live Chat Support in Web Hosting
In addition to the telephone and ticket support, we provide live chat support too. You'll be able to contact us every day, including weekends and holidays, and we can give you more info about the web hosting plans that we supply if you are not a customer yet, or about common and billing questions in case you already have a user profile. Although for entirely tech issues you will need to open a ticket to our technical support team, because such matters will require more time to be taken care of, you may still get in touch with us on our live chat for some technical details. For instance, we're able to assist you to set up an e-mail address in your e-mail client or troubleshoot a variety of issues, saving you a lot of time. Even if our telephone lines are already off for the day, you can talk with a live person.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we offer with all of our semi-dedicated plans, you'll be able to find the the right answers for any questions you have or have lots of problems resolved in no time. Our chat service is online each and every day, thus you're able to talk to a representative even on holidays and weekends. In the event that you are not sure which plan would be better for your websites or if our advanced cloud hosting platform covers some system requirements, you may come on the live chat before you purchase anything. In case you are a current customer, you will be able to obtain more info about account settings, billing issues and a variety of common tech issues you may have, let's say if you are unable to set up an email account in a client on your PC. Our live chat can save you lots of time regardless where you are or when you contact us.