Support Channels

  • Video Tutorials
  • Video Courses

  • Learn very quickly how to manage a file or import a database through our selection of step by step video lessons.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center provides a long range of Frequently Answered Questions that deal with all the sections of our Online Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our client support at your disposal around the clock to answer your tech queries. Expect a solution in maximum 60 mins after you have submitted the ticket.

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Types of Help

  • Shared Hosting Support
  • Web Hosting Help and Support

  • If you have troubles making use of our web hosting plans services or would like more resources for your websites, just let us know and we’ll give you the best tips.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • In case you run into issues administering your SolusVM admin interface, or with any of the free scripts your VPS has been pre–configured with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • If you need to get competent help and advice from an admin professional or wish to modify the configuration of your dedicated server, just let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user-friendly and simple to use. However, if, at any time, you require assistance, you're able to count on our 24/7 technical support service.
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