1 hour ticket response
Timely support is our topmost responsibility and this is the reason why we’ve got a team of trained customer service technicians who will be happy to offer a rapid answer to any question that you could have. Just open your technical support ticket from your Online Control Panel and we’ll respond within sixty minutes at the latest. Actually, we strive hard and aim for a 20–minute response time.
A Premium–Quality Tech Support Service
Our client support staff representatives have extensive experience in the web hosting plans world and are knowledgeable enough to deliver a quick answer to your problem. If, however, the situation at hand is not within the competency of a technical support engineer, the customer support ticket will be forwarded to a programmer or admin for further investigation.
An Intuitive Help Center
To help you find a quick tip on how to use a given feature, we have included a truly intuitive Help section in our Online Control Panel. You can search through an enormous selection of web hosting account management articles and website management articles, take a peek at the F.A.Q. archive or check our educational video tutorials.