Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help team is educated to very quickly address all our web hosting plans customers’ inquiries and assistance demands. Via our ticketing system, you are able to send your request and a support staff fellow member will, no doubt return to you within max sixty minutes. In reality, practice has proved that the average answer time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any problem you possibly have associated with our products and services. We have got specialists on duty continuously to give you help and support every time needed. You could use the ticket system or post an e–mail at any moment, or grab the telephone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Plaza Hosting Services UK has incorporated a broad information base into the Control Panel so its possible to get hold of practical step by step recommendations whenever you want. Each part of the Control Panel has its own contextual guide area having a variety of how–to articles. We have also organized movies to provide you with a much better visual representation of exactly how to carry out any presented activity.